Earlier in the present day Supersapiens despatched a buyer e mail saying a restructuring what sounds suspiciously like the top of the operation of the enterprise as we all know it and people heading to the Supersapiens web site are additionally now greeted with an analogous assertion.
Within the e mail the corporate outlined “important modifications” and a “strategic restructuring” that may influence the service going ahead. As said within the e mail, all sensors will instantly cease delivery, there will likely be no extra app updates or buyer assist, and all memberships at the moment are terminated.Â
“It’s with a heavy coronary heart that we announce a big transition in our operations,” the corporate mentioned on its web site. “This era of strategic restructuring is each a mirrored image of our dedication to our mission and an acknowledgment of the evolving panorama through which we function. Regardless of these modifications, our core mission—to empower athletes with progressive insights into their efficiency—stays steadfast.”
Within the e mail it additionally spelled out that the Supersapiens app will proceed to perform for the foreseeable future. This enables continued use as your current provides stay although it is clearly aimed toward winding down. Together with the lack of assist, third-party integrations will cease working and the corporate recommends “reviewing any linked companies to regulate your settings accordingly.”Â
The shopper Dashboard stays obtainable solely till March 31, 2024. This corresponds to the 45-60 days of historic information throughout the app. Supersapiens recommends downloading and saving “any information you want to retain” whereas it is nonetheless obtainable.Â
This information comes virtually precisely a 12 months after athlete Kristen Faulkner acquired a disqualification  from the Strade Bianche Girls for sporting a steady glucose monitoring sensor through the race.Â
On the time, Faulkner maintained that her sensor was not linked to her telephone throughout Strade Bianche. The UCI nevertheless was clear that article 1.3.006bis of the UCI Laws just isn’t restricted to sensors which can be actively transmitting. As an alternative saying. “UCI guidelines make it clear that ‘units which seize different physiological information, together with any metabolic values akin to however not restricted to glucose or lactate, usually are not authorised in competitors’.Â
Supersapiens highlights athletes utilizing the machine in non-UCI regulated occasions akin to Race Throughout the West and gravel racing on the corporate weblog. The model additionally highlights a lot of makes use of associated to coaching. Nonetheless with no breakthrough second, “appreciable efforts to navigate an more and more difficult enterprise surroundings” do not appear to have been sufficient.
Although, after thanking those that have joined them on the journey, Supersapiens was removed from calling it an finish within the announcement, as a substitute referring to it as a brand new chapter on the web site message.
“As we step into this new chapter, we’re full of optimism and pleasure for what the long run holds, assured that it is going to be as passionate, devoted, and dedicated to excellence as the trail now we have traveled collectively.”
Cyclingnews has reached out to the corporate for remark and additional data on the state of affairs.
