In her weblog, Countdown to Cisco Reside EMEA, Adele Trombetta, SVP, Cisco Buyer Expertise (CX) EMEA, talked about how excited she is for Cisco Reside EMEA in just a bit greater than per week, and I agree. Her preview of this occasion supplies an outline of a number of totally different areas the place CX will make a splash this 12 months. Nevertheless, I wish to go a bit deeper and provide you with some extra particulars on what you’ll see in our Buyer Expertise sales space, and round Cisco Reside February 5-9.
With a dozen CX demos out there to you at this 12 months’s occasion, let’s get you able to discover and begin accelerating what you are promoting outcomes.
CX Sales space
Listed below are the demos you can see contained in the CX sales space in Amsterdam:
Cisco Lifecycle Providers
Take away adoption roadblocks and rework at velocity with much less danger with our new outcomes-driven service. From enhancing the client expertise and enhancing safety to optimizing productiveness and extra, our consultants may help you obtain measurable enterprise outcomes. With our telemetry-based AI/ML insights, instruments, and automation, we may help you speed up time to worth out of your Cisco know-how investments and obtain what you are promoting outcomes, quicker.
Automation
Cisco gives options to simplify and velocity up the supply of enterprise outcomes. Automated deployment and configuration, service-level monitoring with observability, response and remediation, incident administration, and software program upgrades with validation and assurance can profit companies of all ranges of automation maturity. No matter the place you might be in your automation journey, Cisco has options which might be straightforward to eat and tailor-made to your wants.
Success Tracks/CX Cloud
Enhance operational effectivity and cut back danger with a 360-degree view of your community with proactive digital insights; take away adoption roadblocks with skilled greatest practices, and enhance workers productiveness and expertise with studying assets with Success Tracks, enabled by CX Cloud to maximise the worth of your IT investments.
Safety, Consulting and Managed Providers
Two separate demonstrations in our sales space will present you methods to strengthen your group’s safety resilience. Come discover the big selection of CX Safety companies serving to to strengthen your group’s safety resilience. From product-agnostic advisory, technique, and safety architecture-focused companies to planning, design, and implementation of Cisco Safety merchandise – pre-defined or absolutely personalized service options cowl your full companies lifecycle.
TAC Improvements
Our prime priorities are simplicity, velocity, and effectivity when getting IT points solved, irrespective of their dimension. See how self-service automated assist workflows can cut back your time to remaining decision or how RADKit allows distant diagnostic log assortment and automates advanced duties with network-wide APIs to hurry up time to decision. Along with the TAC Improvements demos within the CX Sales space, TAC engineers, gross sales engineers, {and professional} companies engineers can even be out there by way of Technical Options Clinics and within the Technical Options Clinic Theater.
Buyer Success
Come see how Cisco CX allows clients in Monetary Providers, Retail, and Utilities to beat IT challenges and ship optimized mission-critical companies, enhance end-to-end safety, and drive extra clever operations. You’ll additionally find out how we’ve helped them rework work environments, reimagine communities, and improve buyer expertise.
Cisco Neighborhood
Some of the frequented Cisco digital properties is Cisco Neighborhood, which serves greater than 1.4 million guests every month and helps seven languages. Be taught extra about this trusted, on-line, peer-to-peer neighborhood and information hub, the place you all the time have entry to real-time solutions and 24/7 recommendation.
Accomplice-Powered Buyer Expertise
Go to the CX companion demo to find how companions can improve the client expertise with Cisco instruments and platforms. Interact with consultants showcasing reside demos of instruments such because the Accomplice Expertise (PX) Cloud, dive into the capabilities and insights out there via Lifecycle Benefit and discover methods to drive buyer software program adoption via the digital end-to-end Lifecycle Follow Journey.
Cisco Studying and Certifications
Cisco Studying and Certifications (L&C) can be within the sales space with coaching gives and demos on Cisco U. and Cisco Modeling Labs (CML). Yow will discover Cisco L&C exterior of the CX Sales space as nicely, with 30 classes deliberate within the Cisco U. Theater!
Sustainability
Lastly, cease by and let Cisco Buyer Expertise options assist form, scale, and maintain your journey towards sustainability. Align your targets with actionable plans enhanced by AI/ML, automation, telemetry, and guided experience to establish, speed up, and measure the impression of your sustainability know-how initiatives.
In fact, that’s solely what we have now happening inside the Buyer Expertise sales space. We even have a CX demo within the Cisco Showcase, which walks you thru how Cisco CX leads the way in which to assist our clients notice enterprise outcomes quicker at each step of the lifecycle.
Final however definitely not least, head over to the Sustainability Zone and learn to make your buildings and workspaces prepared for hybrid work whereas driving sustainability. You’ll be able to design a safe, sustainable, and future-proofed good constructing with our end-to-end method. Come discover our imaginative and prescient to assist create the subsequent era of smarter buildings.
We’ve got a lot we wish to share with you this 12 months at Cisco Reside EMEA. I hope you’re trying ahead to it. I do know our CX staff is!
If you wish to know extra about our Buyer Expertise presence at this 12 months’s Cisco Reside, take a look at the CX at Cisco Reside web site for probably the most up-to-date data.
Within the meantime, be happy to depart me a remark or a query under, and keep tuned for more information coming your manner as we get near the beginning of Cisco Reside EMEA on February 5.
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